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The golden rule to which we adhere is to fulfil your wishes. There are times when, in order to achieve this, we would have to ‘turn somersaults,’ were it not for our painstakingly developed procedures: – concern for quality; – convenient and comprehensive services; – the security and confidentiality of information. Assuring the highest possible quality We always abide by project deadlines; We only cooperate with the best translators, proofreaders, and editors, professionals whose skills have been scrupulously verified in given fields and language combinations; Our team consists of around 500 tried and tested professionals with whom we cooperate on an ongoing basis, as well as another 1,800 with whom we might begin such cooperation at any time; The people with whom we cooperate are philologists and linguistics who have a superb command of specialist terminology, as well as sectoral specialists with fluent linguistic knowledge, such as, for example, doctors, engineers, lawyers and so forth; The translation process at ATOMINIUM consists of either two stages, or three, if the project demands additional proofreading. Every finished project is verified from the technical viewpoint by our own, in-house Revisions Section; We use specialist translation support tools which also enable us to undertake website, software, and computer game localisation projects; We create glossaries and terminology bases to ensure lexical cohesiveness; We have topic-based glossaries and terminology bases at our disposal to facilitate the more rapid completion of orders. Convenient and comprehensive services the wide range of services offered by ATOMINIUM, a range which even astonishes our competitors; our flexibility in terms of establishing individual terms and conditions for cooperation; – individual project management supervision of translation projects; simple and easy order acceptance, by e-mail, FTP, fax ,and phone, which also applies in the case of certified translations; our immediate reaction to queries and comments; the assistance and care provided by our Key Account Manager The confidentiality and security of information We guarantee 100% confidentiality of information, even that acquired during casual business discussions where no binding cooperation agreement applies; We cooperate with translators who hold a Security Clearance authorising them to have access to confidential, secret, and top secret information; We have appropriate storage systems for thousands of translations and thus a copy of your project can always be sent to you should you lose it; We work with state-of-the-art equipment and we take great pains over the security and archiving of data, over our anti-virus protection and over securing the data against acts of force majeure; We have back-up procedures in place in the event of damage, breakdown or the occurrence of a disaster. |
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